Customer Support

Most vendors treat support as a cost-center rather than an opportunity to differentiate. At Wanova, every part of the organization is dedicated to exceeding our customers' expectations and providing the highest level of support. Customer focus is so important to the organization, that every member of the Wanova team, including the CEO, has visibility into support inquiries and trouble tickets.

The Wanova support team is comprised of highly qualified engineers with extensive knowledge of enterprise IT technologies and processes. Our entire organization is focused on providing customers with the product quality, technical assistance, and documentation they need to transform how they manage, support, and protect the desktop infrastructure.

At Wanova, our customer-centric approach to support includes the following key differentiators:

• We do not outsource our support organization. Every member of the support organization is an employee of Wanova and fully trained on our product and processes.
  

• Every member of the Wanova team, including our CEO, has visibility into support inquiries and trouble tickets.
  

• We do not have a multi-tiered support organization. The person assigned to resolve the issue handles your ticket from start to finish.
  

Please log in to access the Wanova customer support center.

Username:
Password: